Problem with router

[BeatleJohn]

hi
I'm new user and I have big problem with unblock FIREWALLED.I can not find the router on the list.I have Cisco EPC3928S.I wanted to set up some other model but I can not find the login configuration site
please (if you can) help me

thank you

[marksg]

http://setuprouter.com/router/cisco/epc3928s/login.htm

[BeatleJohn]

thank you mark-I'll try

[BeatleJohn]

ok-I tried......
My Internet Service Provider does not provide access to the software modem :(
what now?

[marksg]

Some providers like Cablevision make there routers "smart" and the only way to alter them is thru your online account like you were paying the bill online, just a diferent tab. Huge PITA. I tell my clients to buy their own and ditch the isp's. Is the router built into the modem?

[BeatleJohn]

yes
this is polish Vectra

[marksg]

You may have to get Vectra to open your port for you on a specific Lan address within the modem/router. Then make your PC static to that Lan address.

Course it aint America so maybe they just dont accomodate, but I would think they do.

[Jay]

Have you configured it properly?