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  #46  
Old 2008-01-12, 02:09 AM
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rosc2112 rosc2112 is offline
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Re: Got the call from Comcast !

Quote:
Originally Posted by lgerard View Post
I would leave off the postscript...it makes it sound like you have a viable solution to the problem, and thus no one needs to act on your behalf
It's not in the letter, just on the post on comcastmustdie.com.

I found Sprint EVDO after doing research, and anyway, comcast is the only landline-broadband.
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  #47  
Old 2008-01-13, 10:52 AM
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rosc2112 rosc2112 is offline
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Re: Got the call from Comcast !

A bit of follow-up, it appears that Comcast is monitoring comcastmustdie.com and if you include your account number, someone will contact you from their executive offices.

I went back and left my email address only, and this morning found an email from someone from their exec offices (no it was not spoofed, all the received lines were comcast's offices.) I sent my account number to them and expect a call sometime probably tomorrow.
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  #48  
Old 2008-01-15, 12:08 AM
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rosc2112 rosc2112 is offline
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Re: Got the call from Comcast !

Some more followup, this is a PM from a friend I know from a different forum, who just ran into this problem, (name withheld, they know who they are if they wanna step in on this thread.)

Comcast cut off access w/o notice, on a friday (so no access all weekend, of course! bastods..) I'd make them give me a free month at the higher bandwidth rate for doing that! :P

Their response is instructive of how to handle comcast's abuse dept, so I wanted to share it:

Quote:
I convinced (Comcast) that since they said I had no limits, they can't harass me. The rep got shitty but they don't call me the queen of bitch for nothing. I told them my attorney was available for a 3 way call but he (the rep), of course, declined. [...] I also convinced them it was my netflix instant viewing that made it go up
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  #49  
Old 2008-01-17, 03:32 PM
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Re: Got the call from Comcast !

Quote:
NEW YORK (Reuters) - Time Warner Cable Inc said on Wednesday it is planning a trial to bill high-speed Internet subscribers based on their amount of usage rather than a flat fee, the standard industry practice.
http://news.yahoo.com/s/nm/20080117/...er_internet_dc
not good
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  #50  
Old 2008-01-17, 05:10 PM
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rosc2112 rosc2112 is offline
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Re: Got the call from Comcast !

They haven't revealed their price structure.. If/when they start doing it here, I'll switch providers (Sprint EVDO is unlimited..so far.)
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  #51  
Old 2008-01-24, 03:22 AM
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rosc2112 rosc2112 is offline
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Re: Got the call from Comcast !

Heh, comcast just killed my account (at 2am, guess they thought I sleep!) cos I have a past due balance. Bye Bye comcrap! I'm going back to Dish (who never shut us off despite having several MONTHS of past due balances!)

And I did get a call from the executive offices, coincidently, today. All the woman I talked with would say, is she can't do anything to help (then why call???) and that I should call their abuse dept (no thanks, I don't like playing those games.)
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