One thing I am finding more and more is that the latest ISP supplied modems are often routers too, and need to be configured as such. I had a quick look at this web page [
http://www.dslreports.com/faq/6096] and it suggests to me that your modem might be a modem/router. This means you may need to forward ports via the modem. Specifically, what model number is your modem?
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