I used to have a simialr problem to yours. Once i streamed some songs into my ipad, after i clicked the play button, no sound came out, but the songs were still running, muted. And later i used Format Factory to change my music to the right encoder and everything went fine again. I am here to list some converters that might be useful for you. But i want to renmind that i did not use all of them. but hope to be helpful.
Format factory free download
wondershare
mp3 compressor
faasoft audio converter
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