I read the other thread. Italian customs can be horrible. It can take a package a month or more to clear. So he may not have taken his time as much as you might think.
While you should have hung on to the email, not much you can do now.
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The only thing I can think of is just to wait until he contacts me to find out where his disks are then try to explain things but then that may put me into a bad light?!
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That's pretty much it.
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