View Single Post
  #7  
Old 2009-10-08, 12:14 PM
Waldo Jeffers's Avatar
Waldo Jeffers Waldo Jeffers is offline
Banned
 
Join Date: Jun 2009
Re: Is Comcast interrupting service to me for uploading too much?

Check your connections and see if you can get the modem closer to the cable hub coming into the house. Over the past year, I've had to move my modem from the top floor, to the bottom floor right at the hub in order to get my connection to stay online. I think it's because they have started using bandwidth for more HD content or something.

All I know is about 10 months ago, my connection would drop out about every hour or so. I thought they were disconnecting me as well because I was using BT, but once I moved the modem, it has worked flawlessly.

If you can't move the modem to a different room, try using a shorter cable. Also having a splitter will cause interference as well, so try not to use it.

If you keep having problems, make them come out and see what you are dealing with. It's something they have done to the network that is causing the problems, so they should fix it.
Reply With Quote Reply with Nested Quotes