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Old 2007-10-16, 01:44 AM
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cicada cicada is offline
Long Distance Runner
 
Join Date: Sep 2006
Location: north of the medicine line
Re: sandvine workaround

Here is the link that I read which states Comcast has given all it's customers the chance to "opt out" or accept arbitration ... if it should go to court http://www.nbc4.com/money/13770401/detail.html

If you are still with Comcast... be sure to read the fine print on your recent billings. It appears that this meassage was NOT prominent.

Quote:
Comcast customers can opt out of the arbitration notice either online or by mail.

Online:

Go to comcast.com/arbitrationoptout and fill out the form. Subscribers will need a copy of their Comcast bill so they can enter their entire customer account number as it appears on the bill. If they have difficulties they should call 800-COMCAST (800-266-2278) and report the problem. They should keep a copy of the form.

By Mail:

Subscribers should write a note to Comcast that includes their name, address, Comcast account number and a statement that they do not wish to resolve disputes with Comcast through arbitration, and then mail to: Comcast, 1500 Market Street, Philadelphia, PA 19102, ATTN: Legal Department/Arbitration. They should also keep a copy of the letter they send to Comcast.
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