Hello,
I have been locked out of my account (because my old email is no longer in use).
cannot reset password - because it goes to my old "
[email protected]" account that is no longer in use. Old acct is locked up with the password GUI that says 2535 days since pw was reset.
I cannot message or access anything. when I try to change email in my profile, it just glitches. will not take the 8-digit password that I log in with. However, that 8-digit pw gets me on just to see the pw GUI.
Paddington-James was NO HELP AT ALL!!
Gave him copious notes on the situation.
Paddington says you cannot change email for me because
[email protected] is in use. (for the new 'tobynator' account obviously, how else can I get through??)
some folks just want to do the modicum and leave it to others to actually get something done.
So yes, I couldn't contact TTD or anyone on site, which made me decide to try opening a NEW ACCOUNT just so I can contact you guys. FYI, you cannot reply message with "newbie" status.
1. can YOU reset password and email it to me at
[email protected] ?
(for my 'tobinator' old account I've had for 20 years).
2. or Can you just update email on old 'tobinator' account to
[email protected] ?
we could delete the EMAIL and account for "tobynator"(new account), then my other email
[email protected] would be freed up.
Not sure that Paddington knew what I meant when I said there's a "catch-22" situation here.
I have loved and advocated for this site to all my fellow recording engineers/musicians/historical archivists.
Will glady donate $$ again if you can help me get things right. would love to have old account back!!
exhuasting, I know
Thanks,
TOBY
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